Dealing with Negative Comments

by Nasrul Hanis · 15 comments

negativecomments

Getting comments is a normal activity in blogging life. Besides that, comments help to imporve our writing performance and encourage us to write more nice and quality contents for our sites.

However, sometimes we’ll get negative comments and most of the cases, very oppose with what we think in the content.

So what are we gonna do?

1. Be Positive
The most important thing is to be positive by yourselves. Don’t le any negative comments influence your mind or your next content. Negative comments sometimes can give you new ideas or potential for your site. Don’t fight fire with fire. Deleting the negative comments is not helping because the commenter might want to tell you something through the comment.

2. Be Responsive
Don’t let the negative comments ruin the situation in your site – so be responsive. Again, never delete the negative comments unless it’s really out of the content. Try to reply back the comment directly through the comment section or at least contact the commenter through their emails. Some negative commenter just tend to use anonymous name but don’t get mad or panic. Just reply it back responsively. Sometimes the other commenter or your loyal readers will come forward to help you. And you will see nice results for your site. The keyword is – always be polite!

3. Be Real
You are who you are. Although people cannot see you online or through your site, show them who you are. Some negative comments might touch or hurt your personal opinion or your personality, but always be cool because your writings reflect your personality. But it don’t mean you have to be other person. Be real. Be yourself. And it’s one step on how you can educate yourself and the others through blogging.

You might wondering what is the difference between negative comments and spam comments. Negative comment is the one that responding to your content while spam is never relate to your site or in other word – uninvited.

If you have any other suggestion or opinion on how to deal with negative comments, feel free to leave your comment below!

Credits to IDiva.com for the nice photo.

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{ 15 comments… read them below or add one }

Ben

You’ve hit the nail on the head. You’ve got to take negative comments on the chin, and understand what and why the commenter said what they said. Generally from this, you can then change and adapt to improve that user’s experience, whilst not compromising others who were positive.

“Sometimes the other commenter or your loyal readers will come forward to help you. ”

^ That’s very true. If other users can see through a negative commenter as a “hater”, rather than someone who is providing a somewhat “constructive” criticism, then you’re in a very comfortable position.

Nice tips. I’m sure some bloggers may be eager to react in a negative manor also in the heat of the moment, but that does your credibility no good.

Reply

steppinout

Be positive is important. Give them a good reply back and don’t take it too serious. Everyone have their own opinion … that’s life

Reply

The Gooroo @ iBlogPlanet.com

I haven’t done things differently in the past, after receiving negative comments. I try to use the negative comments to my advantage. In other words, I use them as a learning experience.

Reply

Mr. I

Fortunately, I haven’t got much negative comments till now.

There was some flaming on a post but I responded and told my point. This helped a lot.

You have given some good tips in this post. I just Tweeted it.

Reply

Sell Your Phone

Nice article. It was helpful and informative.

Reply

Jaydip Parikh

Hi,

I had just wrote an article about Why you should comments on my blog? http://www.jaydip.info/blogging/why-you-should-comments-on-my-blog/ and now I am accepting new comments. You these tips will be helpful for me to handle for negative comments. Thanks for sharing pal.

Reply

adt

Keeping your blog post positive is a daily challenge…why?…because I could write daily about the stupid things people do everyday. I take the high-road most of the time, but every now and then I will write a blog post that is negative. I think it’s healthy to mix positive and negative comments. Thanks for the post.

Reply

Ankit

Negative comments actualy teach us well even then positive once. We should take comments spotingly.

Reply

Wordpress Themes

Negative comments actually makes you better next time.

Reply

rsiclaims

Having a blog means expressing your ideas. When you express your own thoughts you must be aware of the fact that some people might not like it, or might not agree. This shouldn’t discourage you at all.

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Urban Verve

Let the Akismet do the job.. or if not spam comment, hmmm.. just leave that commenter out or he’s just web trolling or something.

Reply

Turning Winds

You are right. Be positive, be real and be responsive because it is pretty normal you might get negative comments.

Reply

Jobs Philippines

Some people may give negative comments just for fun or to irritate you. It’s always better to stay positive and think that an opinion of one person is not the same as everybody.

Reply

Ruchi

Dealing with negative comments is one of the most difficult task, but you have to deal with them turning them into positive comments.

Reply

Infotainment Lounge

No wonder if someone comes around with negative comments. It’s part of online scenario. Be sure to cool on those ones and response accordingly with positive attitude.

Reply

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